Terms & Conditions
These Terms & Conditions govern your use of the XSPACEWEB website, products, services and all related platforms. Please read them carefully before using our services.
Introduction
XSPACEWEB PRIVATE LIMITED (“XSPACEWEB”, “we”, “our”, “us”) is committed to protecting your privacy. This Data Privacy policy explains how we collect, use, store, share and safeguard your information when you visit our website, use our products or services, or interact with us in any other way.
Definitions
In this section, we define key terms used in these Terms & Conditions, including Company, Website, Services, Client, User, Project, Deliverables, Intellectual Property and Third-Party Services, to ensure clarity and consistent understanding.
Acceptance of Terms
By using our website or services, you confirm that you have read, understood and agreed to these Terms & Conditions, and that you will use our website and services lawfully and in accordance with these terms.
Our Services
XSPACEWEB provides a wide range of technology and digital services including website development, application development, digital marketing, branding, cloud solutions, automation, consulting and more, as detailed on our website and in project-specific agreements.
Project Engagement
We work with clients based on proposals, quotations, Statements of Work (SOW) or other agreements. This section explains how a project starts, the required approvals, timelines, deliverables and payment conditions.
Client Responsibilities
Clients are responsible for providing accurate information, content, credentials, timely feedback and approvals, and ensuring that all materials supplied do not infringe third-party rights.
Fees & Payments
All fees are communicated through proposals, quotations or agreements. This section covers payment schedules, taxes, advance payments, third-party costs and consequences of delayed or failed payments.
Intellectual Property
This section explains ownership of client materials, XSPACEWEB's pre-existing materials, and the rights relating to final deliverables, trademarks, source code, designs and other intellectual property.
Source Code & Software
Where software development is involved, this section covers source code access, transfer, third-party libraries, open-source licences and XSPACEWEB's proprietary frameworks and technology.
Third-Party Services
Our projects may use third-party platforms such as hosting providers, cloud services, payment gateways, domain registrars and APIs. We do not control these services and are not responsible for their availability or policy changes.
Website & Software Availability
We aim to maintain reliable services but do not guarantee uninterrupted availability of our website, software or services. Scheduled maintenance, upgrades and third-party outages may temporarily affect availability.
Acceptable Use
You must not use our website or services for unlawful activities, distribute malware, violate intellectual property rights, or attempt to disrupt or compromise our systems.
Cybersecurity
You must not attempt to gain unauthorised access, perform penetration testing without permission, exploit vulnerabilities or deploy malicious code. Authorised security testing may be conducted only with prior written permission.
Confidentiality
Both parties must protect confidential information shared during a project or engagement. Confidentiality obligations may be further governed by a separate Non-Disclosure Agreement (NDA).
Data Protection & Privacy
We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws, including the Digital Personal Data Protection Act, 2023 and relevant rules.
User Content
If you submit content, documents, images or other materials to XSPACEWEB, you confirm that you have the necessary rights and that such content does not violate any law or third-party rights.
Feedback
Any suggestions, ideas or feedback you provide may be used by XSPACEWEB to improve our products and services, without creating an obligation to compensate you, unless otherwise agreed in writing.
Marketing & Portfolio Rights
Unless expressly prohibited, XSPACEWEB may showcase completed work in our portfolio, website or marketing materials. Confidential information will not be disclosed without permission.
Warranties
We will perform services with reasonable professional care and skill. Except as expressly stated, we do not guarantee specific business outcomes such as revenue, rankings, leads or conversions.
Important Notice
By using our website and services, you agree to the collection and use of information in accordance with these Terms & Conditions.
We are here to help.
If you have any questions or concerns about these Terms & Conditions, feel free to reach out.